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1.   Introduction

 

This document sets out the Terms and Conditions by which Playhouse People agrees to provide services to you, as parents or carers, and your child(ren).

When you book a service from us, you are signifying your agreement to these Terms and Conditions. It is your responsibility to familiarise yourself with them before you book or purchase any product or service from us.

We reserve the right to change or cancel these Terms and Conditions at any time. The current Terms and Conditions always appear on our website (www.playhousepeople.com). The most recent Terms and Conditions shall always apply.

 

 

1. Payments for Playhouse People Classes

 

The first occasion your child attends a Playhouse People class may be a free trial session. If s/he then wishes to continue, payment must be made prior to the next session.

 

Subject to availability of places, children may join a class at any time during the term. 

 

Fees for the term should be paid in full at the beginning of the term.

 

A discount of 10% is given to siblings who attend the same or another Playhouse People class during the same term.

 

Playhouse People reserves the right to exclude children from sessions where the fee has not been paid or whose behaviour presents serious safety problems or disrupts the class.

 

Missed classes are non-refundable. Your payment for a course applies only for a pre-set amount of classes within a pre-determined time frame.  At the discretion of the facilitator, a make-up class may be offered in another class of the same week but this is subject to availability.

 

We reserve the right to cancel a session or class without refund in exceptional circumstances outside our control, including, but not limited to, fire, flood, adverse weather conditions, bereavement. In these circumstances we will endeavour to offer an alternative class or session.

 

If the class teacher is unable to make a session due to personal reasons such as illness, a cover Playhouse People teacher will be provided. If this is not possible, a make-up class will be offered.

 

1. Playhouse People Responsibilities

We will carry out regular risk assessments at all our venues in order to provide a safe and secure environment for our classes.

 

If possible, we will contact you in the event of unforeseen delays to or cancellation of a session or class and endeavour to offer an alternative session or class.

 

We will allow time during the class for you to discuss concerns and be proactive in discussing issues of safety and behaviour with you.

 

Our teachers are all police checked.

 

We will do our best to ensure that your child(ren) enjoy, participate in and benefit from their attendance at Playhouse People classes.

 

1. Parental and Carer Responsibilities

You must complete a Booking Form (online) and provide necessary contact details. You must notify Playhouse People of any changes to this information.

 

For children aged 0 – 4 years, the parent or a person nominated by the parent must remain with your child/children during the session.

 

You must ensure that your child(ren) is in good health to attend the class

 

You must not give your child food or drink while they are active in the session because of the risk of choking. If they need a snack they must sit out while they eat.

 

 

    5. Parties and Holiday Workshops

Holiday Workshops and other “one off” events must be paid in full in advance unless otherwise indicated.

 

 

    6. Publicity

Often, photographs, video, film or audio recordings may be made during Playhouse People activities for publicity or promotional purposes. Please inform Playhouse People beforehand if you do not wish your child(ren) to appear.  You may give or deny consent to photograph your child/ren through the online booking system, which will be completed prior to your first class.

 

7. Injury and Personal Property

Playhouse People does not accept liability for injury to any child attending any Playhouse People activity unless caused by the negligence of Playhouse People staff.

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Playhouse People does not accept responsibility for any loss of or damage to, personal property unless such loss or damage shall be caused by the negligence of Playhouse People staff.